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Residential & commercial

Limited landscape
turf warranty.

Coverage for qualifying Rymar turf, with the scope, conditions and material coverage clearly set out below.

Residential

25years

Limited coverage · qualifying products

Commercial

10years

Limited coverage · qualifying products

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Limited Landscape Turf Warranty · Residential & commercial

Residential coverage effective January 1, 2026. Qualifying purchases on or after January 1, 2026 receive 25-year limited coverage; purchases before that date remain governed by the previous 15-year warranty.

01 / Scope & eligibility

Find your coverage.

Residential

Applies to most Rymar landscape turf products designed for normal residential lawn and pet applications, purchased at Rymar locations in the United States and Canada.

Eligibility. Proper installation according to recommended guidelines and industry-accepted methods, recommended maintenance, normal residential landscape or pet use, and proof of purchase from the original purchaser are required.

Rymar does not install turf and is not responsible for installation quality or site conditions.

Commercial

Applies to qualifying Rymar artificial turf products designed for commercial landscape, retail, municipal, hospitality, multi-family and light commercial applications, properly installed, maintained and used under normal commercial conditions.

Eligibility. Professional installation using industry-accepted practices, maintenance according to Rymar guidelines, approved commercial landscape use and proof of purchase are required.

02 / Material coverage

Prorated coverage, at a glance.

Product age is measured from the original purchase date. Proration applies only to material replacement value.

Residential · 25 years
Product ageMaterial coverage
Years 1–10100%
Years 11–1550%
Years 16–2025%
Years 21–2510%
Commercial · 10 years
Product ageMaterial coverage
Years 1–3100%
Years 4–550%
Years 6–725%
Years 8–1010%

03 / The details

Know what applies.

Covered defects, exclusions, claims and shared terms from the Limited Landscape Turf Warranty.

Covered defects

Residential

  • Manufacturing defects in materials or manufacturing processes;
  • excessive UV degradation or significant color loss from natural sunlight beyond normal aging;
  • structural fiber deterioration causing a loss of 50% or more tensile strength under normal use.

Commercial

  • Manufacturing defects in materials or workmanship;
  • excessive UV degradation or abnormal fading from natural sunlight;
  • structural fiber deterioration causing a loss of 50% or more tensile strength under normal commercial use.

Exclusions & costs

Residential exclusions

  • Improper installation;
  • inadequate base preparation or drainage;
  • accidents, misuse, abuse, neglect or vandalism;
  • burns from fire, hot objects, fireworks, cigarettes, grills or chemicals;
  • sunlight reflection or magnification from windows or reflective surfaces, including Low-E windows;
  • vehicles, heavy equipment or non-residential use;
  • post-installation alterations, modifications or repairs;
  • normal wear, matting, crushing or appearance changes;
  • flooding, storms or other acts of nature.

Labor, installation, shipping, removal, disposal and related costs are excluded unless otherwise approved by Rymar.

Commercial exclusions

  • Improper installation or inadequate base preparation;
  • vehicles, heavy machinery or equipment;
  • burns, melting or heat damage from reflective surfaces or Low-E windows;
  • chemical spills, vandalism, abuse, neglect or misuse;
  • flooding, natural disasters or acts of nature;
  • normal wear, matting, crushing or appearance changes;
  • athletic fields, sports or putting greens unless specifically approved by Rymar;
  • post-installation alterations or repairs.

Labor, installation, shipping, freight, tear-out, removal, disposal, reinstallation and related project costs are excluded.

Claims & transferability

Residential claims

Residential claims must be submitted in writing to Rymar and may require photographs, inspection or sample testing.

Claims will not be approved without proof of purchase.

Both warranties

Both warranties require proof of purchase and claims within a reasonable period after the issue becomes apparent.

Rymar reserves the right to inspect before approving claims.

Original purchaser & transferability

Coverage applies only to the original purchaser and is non-transferable.

Shared terms & remedies

Remedies & material coverage

For a covered defect, Rymar will, for residential claims, or may, for commercial claims, at its sole discretion repair the affected area, provide replacement turf of comparable quality or issue a prorated credit toward replacement turf. Proration is based on age from the original purchase date and applies only to material replacement value.

Limitation of liability

Remedies are limited to those stated here. Rymar is not liable for incidental, indirect, special or consequential damages, including but not limited to residential loss of use, property damage or economic loss, or commercial loss of use, project delays, business interruption or property damage.

Residential final terms

Coverage applies only to Rymar landscape turf purchased from Rymar locations within North America. Rymar may modify specifications or discontinue products without notice.

A question about your coverage?

Contact Rymar to confirm product eligibility or discuss a warranty claim.

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